Service Standards at the Postal Service: Are Customers Getting What They Paid For?”

Date: August 2, 2007
Time: 10:00am
Location: Senate Dirksen Building, SD-342

The hearing will examine the implementation of the portion of Title III of the Postal Accountability and Enhancement Act of 2006 which calls for the creation of service standards for most postal products. The hearing will also examine a number of issues that could have an impact on the service that the Postal Service provides, including mail processing facility consolidations and contracting out.