Service Standards at the Postal Service: Are Customers Getting What They Paid For?”
Agenda
The hearing will examine the implementation of the portion of Title III of the Postal Accountability and Enhancement Act of 2006 which calls for the creation of service standards for most postal products. The hearing will also examine a number of issues that could have an impact on the service that the Postal Service provides, including mail processing facility consolidations and contracting out.
Witnesses
Panel 1
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The Hon. Dan BlairDownload Testimony (123k)ChairmanU.S. Postal Regulatory Commission
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The Honorable John E. PotterDownload Testimony (46k)Postmaster GeneralUnited States Postal ServiceWashington, DC
Panel 2
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Jody BerenblattDownload Testimony (69k)Senior Vice President of Postal StrategyBank of America
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Robert McLeanDownload Testimony (107k)Executive DirectorMailers Council
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James WestDownload Testimony (49k)Director of Postal and Legislative AffairsWilliams-Sonoma, Inc.
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Anthony ConwayDownload Testimony (25k)Executive DirectorAlliance of Nonprofit Mailers